GDPR & Privacy Policy

This privacy policy explains how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What Data Do We Collect?

R&D Ventilation Systems Ltd collects the following data:

Personal identification information such as

  • Email address
  • Phone number
  • Postal address

 

How Do We Collect Your Data?

You directly provide R&D Ventilation Systems Ltd with most of the data we collect. we collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser cookies.

 

How Will We Use Your Data?

R&D Ventilation Systems Ltd collects your data so that we can:

  • Respond to an enquiry or to provide you with further information that you may request; or
  • To enter into a contract with you for the purchase of goods supplied by us and to process payments linked to such contracts;
  • To keep a record of transactions we have entered into with you or correspondence with you;
  • To notify you of goods, information or services which we feel may be of interest to you, where you have consented to be contacted for such purposes; and
  • To improve our services and to prevent or detect fraud or abuses of our Web Site.

If you agree, R&D Ventilation Systems Ltd will share your data with our other R&D Group companies so that they may offer you their products and services.

When R&D Ventilation Dystems Ltd processes your order, it may send you data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

R&D Ventilation Systems Ltd and other R&D Group companies may also have access to your personal information

Third parties may also have access to your personal information if any of the following occur:

  • Acqusition of R&D Ventilation Systems Ltd and its assets, including clients personal data, by third party
  • Alegal obligation to share collected personal data
  • The acqusition of a third party company or its assets by R&D Venetilation Systems Ltd

 

How Will We Store Your Data?

At R&D Ventelation Systems Ltd we value your security and therefore will make every effort to keep any personal data that has been collected secure. However, it is the website users responsibility to protect their personal information when using the internet

Although R&D Ventilation Systems Ltd will keep your data as secure as possible any information provided via online enquiry or email is at risk, as information transmission via the internet is a non-secure method

It is also possible that some of the data collected may be processed by a maember of staff who is operating outside of the EEA (European Economic Area). You consent to this by submitting any personal data.

 

Marketing

R&D Ventilation Systems Ltd would like to send you information about our products and services that we think you might like.

If you have agreed to receive marketing, you can always opt out at a later date.

You have the right at any time to stop R&D Ventilation Systems Ltd from contacting you for marketing purposes or giving your data to other members of the R&D Group companies.

 

What Are Your Data Protection Rights?

R&D Ventilation Systems Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request R&D Ventilation Systems Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request for R&D Ventilation Systems Ltd to correct any information, you believe is inaccurate. You also have the right to request R&D Ventilation Systems Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request R&D Ventilation Systems Ltd to erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request R&D Ventilation Systems Ltd to restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to R&D Ventilation Systems Ltd processing of your personal data, under certain conditions.

The right to data portability – You have the right to request R&D Ventilation Systems Ltd to transfer the data that we have collected to another organisation or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our:

Email: mail@rdvent.com,

Call us at: +44 (0)1792 813231,

 

What Are Cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. when you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information visit: https://www.allaboutcookies.org/

 

How Do We Use Cookies?

R&D Ventilation Systems Ltd use cookies in a range of ways to improve your experience on our website, including understanding how you use the R&D Ventilation Systems Ltd website.

 

What Types Of Cookies Do We Use?

There are a number of different types of cookies, however, the R&D Ventilation Systems Ltd website:

  • Functionality- R&D Ventilation Systems Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used
  • Advertising- R&D Ventilation Systems Ltd website, the content you viewed, the links you followed and information about your browser, device, and IP address. R&D Ventilation Systems Ltd sometimes shares some limited aspects of this data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

As we host our Website on a Windows platform, the Microsoft server sets a session cookie to identify different visitors. Session cookies are deleted when you close your browser.   

 

How To Manage Cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

 

Privacy Policies Of Other Websites

The R&D Ventilation Systems Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes To Our Privacy Policy

R&D Ventilation Systems Ltd keeps its privacy policy under regular review and places any updates on this web page. the privacy policy was last updated on the 6th of September 2019.

 

How To Contact Us

If you have any questions about R&D Ventilation Systems Ltd privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us a:t mail@rdvent.com

Or call us on +44 (0) 1792 813231

 

How To Contact The Appropriate Authority

Should you wish to report a complaint or if you feel that R&D Ventilation Systems Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address:

Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.

Helpline number: 0303 123 1113